Effective date: May 23, 2018
About Vantec Solutions
Vantec Solutions (“us”, “we”, or “our”) is a technology company based in Vancouver, Canada, who operates the https://www.vantecsolutions.com website (the “Site” or the “Service”) and provides software applications (“Products”).
The Privacy policy below describes our policies regarding the collection, use and disclosure of personal information about our customers (“you” or the “Users”) who purchase our Products and visitors (“you” or the “Users”) who visit our Site.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service and Products to you.
Types of Data Collected
Personal Data
While using our Site and purchasing our Products, we may ask you to provide us with certain personally identifiable information that can be used to improve and provide you our Service and Products, and to contact or identify you (“Personal Data”). Such information may include, but is not limited to:
► Your first name and last name
► Company name if it applies
► Email address
► Phone number
► Country, Province or State, Town or City and ZIP/Postal code
► Cookies and Usage Data
Most of our services do not require any form of registration, allowing you to visit our Site without telling us who you are. However, some services may require you to provide us with Personal Data. In these situations, if you choose to withhold any Personal Data requested by us, it may not be possible for you to gain access to certain parts of the Site and for us to respond to your query.
Usage Data
We may also collect information regarding the use and access to our Service and Products (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Use of Data
We use the collected data for various purposes such as:
► To provide and maintain the Service
► To notify you about changes to our Service and Products
► To allow you to participate in interactive features and/or demos of our Service and Products when you choose to do so
► To provide you newsletters, marketing or promotional materials when you choose to do so
► To provide customer care and support
► To provide analysis of valuable information so that we can improve the Service and Products
► To monitor the usage of the Service
► To check and validate licensing of our Products
► To detect, prevent and address technical issues
Access of Data
You have the right to request access to the information we have on you. You can do this by contacting us at support@vantecsolutions.com. We will make sure to provide you with a copy of the data we process about you. In order to comply with your request, we may ask you to verify your identity. We will fulfill your request by sending your copy electronically, unless the request expressly specifies a different method.
Information Correction & Deletion
If you believe that the information we have about you is incorrect, you are welcome to contact us so we can update it and keep your data accurate. Any data that is no longer needed for the purposes specified in Information Collection and Use of Data will be deleted. If at any point you wish for Vantec Solutions to delete information about you, you can simply contact us at support@vantecsolutions.com
Transfer of Data
Your information, including Personal Data, may be transferred to (and maintained on) computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Canada or the United States of America, and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and the United States of America, and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Vantec Solutions will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Security of Data
We guarantee that we strictly apply standard security measures to protect your personal information. Such measures include without limitation: data encryption, password protected access to Users’ personal information, limited access to the sensitive data, encrypted transfer of sensitive data submitted by the User through Vantec Solutions’ order forms, login forms, etc. There may be security and privacy limitations, which are beyond Vantec Solutions’ control. By choosing to provide personal information to Vantec Solutions you understand and agree that the security, integrity and privacy of your information cannot be 100% guaranteed.
Disclosure of Data
All personal information collected by Vantec Solutions is treated as strictly confidential. We may disclose User’s personal information if required by law. We may disclose part of Users’ personal information to our business partners, independent contractors or other third parties when this is required in order to provide the Products you have ordered. For example: your Credit Card information may be provided for payment confirmation and verification to the partnering entity involved in processing your payment. The use of any data provided by Vantec Solutions to these partnering service providers is governed by their own Privacy Policies and is beyond Vantec Solution’s control.
Vantec Solutions may transfer Users’ personal information on the occasion of a sale of the company’s business.
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. Please remember that when you use a link to go from our Site to another website or service, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our Site, are subject to that third party’s own rules and policies We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.
Changes to This Privacy Policy
Vantec Solutions reserves the right to change this Privacy Policy at any time. Such changes will become effective and binding after their posting on the VantecSolutions.com website. You agree to regularly review this Privacy Policy for revisions and updates. By continuing to use Vantec Solutions’ Service and Products after any posted revision, you agree to those changes.
We will let you know via email and/or a prominent notice on our Service and Products, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
Contact
You can contact us at any time by email or the Contact Us Form to:
► Request access to information that Vantec Solutions has about you
► Correct any information that Vantec Solutions has about you
► Delete information that Vantec Solutions has about you
► Report and incident of abuse
► Ask for additional questions about Vantec Solutions’ collection and storage of data and its Privacy Policy
Vantec Solutions
Vancouver, British Columbia, Canada